Question 1

What is TAXOSURE?

Accepted Answer

A tender search and discovery platform for notices imported from configured government procurement portals.

Question 2

Is TAXOSURE free?

Accepted Answer

Available features depend on your plan. Visit Pricing for current prices, access, and included features.

Question 3

Who is TAXOSURE for?

Accepted Answer

Contractors, suppliers, consultants, and other businesses exploring public procurement opportunities.

Question 4

Is the tender data official?

Accepted Answer

We aggregate notices from procurement sources; we do not issue tenders. Verify all tender details and deadlines on the official source before bidding.

Question 5

How much do subscriptions cost?

Accepted Answer

See Pricing for current monthly and annual plan prices. The checkout shows the applicable amount before payment.

Question 6

What payment methods can I use?

Accepted Answer

The checkout payment provider shows the available payment methods. Review the selected plan and final amount before paying.

Question 7

How do I manage my subscription?

Accepted Answer

Open your dashboard to review your current plan and available subscription controls. Contact support if you need help with a charge or renewal.

Question 8

What is the cancellation or refund policy?

Accepted Answer

Read the Cancellation Policy before purchase and contact support about payment issues. Your account shows the current plan validity.

Question 9

Is there an annual discount?

Accepted Answer

Compare monthly and annual prices on Pricing. Any offered discount is shown there and at checkout.

Question 10

How fresh are the tenders?

Accepted Answer

Import timing depends on the source portal and successful synchronization. Always check the official notice for the latest dates, corrigenda, and cancellation status.

Question 11

Can I download tender documents?

Accepted Answer

Open a tender to see its available document and official portal links. Document availability depends on the imported files and the source portal.

Question 12

How do I use tender alerts?

Accepted Answer

Open Alerts to review your available alert controls and plan limits. Check your saved criteria and contact details before enabling an alert.

Question 13

Can I search in Hindi?

Accepted Answer

Enter your search in the tender search box. AI feature access and supported tools depend on your current plan.

Question 14

Where can I see the current tender count?

Accepted Answer

The homepage and tender listings display current counts from the indexed data. Counts can change as notices are imported or expire.

Question 15

How do I reset my password?

Accepted Answer

Use Forgot Password on the login page. Follow the instructions sent to your registered email.

Question 16

Can I have multiple users?

Accepted Answer

Check the current plans and contact support about team requirements before subscribing.

Question 17

How do I request help with my account data?

Accepted Answer

Use Account Settings for the available account controls, or contact support from your registered email.

Question 18

Is there an API?

Accepted Answer

Contact support about available integrations and access requirements.

Question 19

Can I use the website on my phone?

Accepted Answer

Use the website in your mobile browser. No app download is required.

Question 20

How do I report a problem?

Accepted Answer

Use the Contact page. Include the affected page, tender identity when relevant, and steps to reproduce the issue.

Frequently Asked Questions